Shipping Information & Customer Care
SHIPPING + HANDLING:
ALL ORDERS WILL BE SHIPPED FROM TEXAS. When placing an order at sweetboxcandy.com please allow 24 - 72 hours processing time before your order ships pending availability and credit card authorization. All orders placed Thursday 2pm through Sunday will not begin processing time until the following Monday. Holidays are considered a weekend and no orders will be processed until the following business day. We do not ship on weekends due to the nature of our goods, we don't want your candy melting before you get a chance to enjoy.
We ship orders Monday - Thursday 2pm CST.
PLEASE NOTE: ORDERS ARE SHIPPED BASED ON WEIGHT & DISTANCE SHIPPED
DELIVERY DELAYS
While we do our best to ensure timely delivery of all shipments, Sweet Box Candy is not responsible for delivery delays, damages or non-delivery caused by unpredictable weather conditions, natural disaster or COVID-19.
LOCAL DELIVERY
Please allow 24 - 48 hours processing time before your order delivers | Delivery to the following zip codes only 77068, 77069, 77070, 77379, 77375, 77090 ***In some cases same day delivery may be available, please inquire***
USPS FIRST CLASS USA SHIPPING
Please allow 24 -72 hours processing time before your order ships | delivery time 4 - 7 days
USPS PRIORITY FLAT RATE USA SHIPPING
Please allow 24 - 72 hours processing time before your order ships | delivery time 1 - 3 days
CANADA FIRST CLASS
Please allow 24 - 72 hours processing time before your order ships | delivery time 1 - 3 weeks
CANADA PRIORITY
Please allow 24 - 72 hours processing time
before your order ships | delivery time 6-10 days
CANADA EXPRESS
Please allow 24 - 72 hours processing time before your order ships | delivery time 3-5 days
