Customer Care


ALL ORDERS WILL BE SHIPPED FROM HOUSTON, TEXAS. We only ship within the United States and Canada when placing an order at Please allow 24 hours processing time before your order ships, pending availability and credit card authorization. All orders placed Friday through Sunday will not be shipped until the following Monday. Holidays are considered a weekend and no orders will be processed until the following business day (Monday - Thursday).

We ship using USPS.


We accept all major credit cards and Paypal,  you DO NOT need a PayPal account to use your credit card.

All orders shipped within the state of Texas will be charged 8.25% sales tax


Because our merchandise is perishable we do not accept returns, all sales are final.


  • Are all Sweet Box Candy products online? Sweet Box Candy carries over 3000 items to choose from, but we only have room for a portion of our products online.  We are constantly rotating our offerings, but if there is something specific you want and don't see, contact us at 281-251-9373 and speak with a Sweet Rep to help you hunt down your favorite childhood candy!  You can also email us at

  • If I see items on sale on Sweet Box Candy will these same items be on sale in Sweet Box Candy stores? No, all sale items on are online exclusive.